This policy explains what personal data SEO Agency Cork collects through this website and when you work with us, why we collect it, how long we keep it, and the rights you have. We have tried to write it in plain English.
Who we are
This website is operated by [Legal company name], trading as SEO Agency Cork (also “SEO Cork”, “we”, “us”), a company registered in Ireland under company number [CRO number], with its registered office at [Registered address], Cork, Ireland.
We are the data controller for the personal data described in this policy. You can contact us about anything in it at privacy@seocork.ie or by post at the address above. We are not required to appoint a Data Protection Officer, but every privacy request is handled by a named member of our team.
What we collect
Information you give us
- Enquiry and audit forms: your name, email address, phone number (optional), website address, the service you are interested in and anything you write in your message.
- Email and phone: whatever you choose to share when you contact us directly.
- Clients: business contact details, billing information, and access you grant us to tools such as Google Search Console, Google Analytics or your Google Business Profile.
Information collected automatically
- Server logs: like almost every website, our hosting provider records technical information such as IP address, browser type, the page requested and the time of the request, to keep the site secure and working.
- Device storage: we only store preferences on your device if you agree. See our Cookie Policy for the full list.
- Analytics: we do not currently use any analytics or advertising tracking. If that changes, it will only run with your consent and this policy will be updated first.
We do not knowingly collect special category data (such as health information) and ask that you do not send it to us.
How we use it and our legal basis
| Purpose | Data | Legal basis (GDPR Art. 6) |
|---|---|---|
| Replying to your enquiry and preparing a free audit | Contact details, website, message | Steps taken at your request before entering a contract (6(1)(b)), or our legitimate interest in responding to business enquiries (6(1)(f)) |
| Delivering services to clients | Client contact and account data, tool access | Performance of a contract (6(1)(b)) |
| Invoicing, accounting and tax records | Billing details, invoices | Legal obligation (6(1)(c)) |
| Keeping the website secure and working | Server logs | Legitimate interests (6(1)(f)) |
| Remembering your preferences | Preference settings stored on your device | Consent (6(1)(a)) and the ePrivacy Regulations |
| Occasional updates to existing clients | Name, email | Legitimate interests, with an unsubscribe option in every message |
We will never sell your personal data, and we do not use it for automated decision-making or profiling that has legal or similarly significant effects on you.
Who we share it with
We only share personal data with service providers who help us run the business, under contracts that require them to protect it and use it only on our instructions:
- Website hosting: [Hosting provider].
- Email and file storage: [Email / workspace provider].
- Form handling: [Form or CRM provider], which receives the details you submit through our forms.
- Accounting: [Accounting software] and our external accountants.
- Fonts and code libraries: pages load fonts from Google Fonts and code libraries from jsDelivr and cdnjs. To deliver these files, those services receive your IP address and browser details. They do not set cookies on our behalf.
We may also disclose information where required by law, or to protect our legal rights.
International transfers
Some of our providers, including Google, may process data outside the European Economic Area. Where they do, we rely on safeguards recognised under GDPR, such as the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses. You can ask us for details of the safeguard that applies.
How long we keep it
- Enquiries that don’t become work: up to 24 months, then deleted.
- Client records: for the length of our relationship and then 6 years, to meet Irish tax and company law requirements.
- Server logs: kept by our hosting provider for up to [90] days.
- Preferences on your device: until you clear them or withdraw consent. Your cookie choice itself is re-asked after 6 months.
Your rights
Under GDPR you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to how we use it, including objecting to any processing based on legitimate interests;
- receive your data in a portable format;
- withdraw consent at any time, without affecting anything done before you withdrew it. You can change your cookie choices using the .
To use any of these rights, email privacy@seocork.ie. We will respond within one month, and there is normally no charge.
Complaints
If you are unhappy with how we have handled your data, please tell us first so we can try to put it right. You also have the right to complain to the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland, or at dataprotection.ie.
Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), two-factor authentication on our business accounts and access only for the people who need it. No system is perfectly secure, so we also keep the amount of data we hold to a minimum.
Children
Our website and services are aimed at businesses and are not directed at children under 16. We do not knowingly collect their personal data.
Changes to this policy
We will update this page if our practices change, and change the date at the top. Significant changes will be highlighted on the website.